TCI Emergency Responder Communication Success Story: Mechanics Cooperative Bank

When our team at TCI took on the project to provide Emergency Responder Communication Enhancement Systems (ERCES) for Mechanics Cooperative Bank in Taunton, Massachusetts, we knew that connectivity would be crucial for public safety and compliance. The building had undergone a complete interior renovation by our sister company, Timberline Construction, and our team’s work was critical to them obtaining the final occupancy permit.

The Challenge: Radio Communication Gaps

As Timberline Construction was completing the renovation of the 42,000 SF two-story building, they faced an unexpected roadblock. During the inspection, the local fire department’s two-way radios experienced significant signal issues, jeopardizing the occupancy permit. This problem required a quick and reliable solution, which is where TCI’s expertise came in.

The Solution: Emergency Responder Communication Enhancement Systems

Our team responded swiftly to design and implement an ERCES solution that would resolve the radio communication issues. The system included outdoor donor antennas pointed toward the fire department tower, ensuring a strong connection with emergency responders. Inside the building, the team installed serving antennas across two floors to extend signal coverage throughout the facility.

Rapid Implementation and Testing

The quick turnaround was essential to meet the project’s tight timeline. TCI worked diligently to install the new system, collaborating closely with Timberline Construction and local authorities to ensure compliance with safety codes and regulatory requirements. Once the installation was complete, the system underwent testing with the local Fire Chief to confirm that all systems were a go.

Successful Outcome

Thanks to our team’s quick response and effective implementation of ERCES, the radio signal issues were resolved, allowing the fire department to maintain clear communication throughout the building. This success enabled the Timberline Construction team to secure the final occupancy permit.

The collaborative efforts of TCI and Timberline Construction demonstrate the strength of our organization and our commitment to delivering quality results, even in the face of unexpected challenges. This project is a prime example of how teamwork, expertise and quick problem-solving can overcome obstacles and achieve successful outcomes for our clients.